2019 Deposit and Cancellation Policies
At New Life Hiking Spa and Wellness Retreat, we know that calendars and travel planning can change and be stressful.
Therefore, we have made our programming very simple to accommodate your schedule. For any vacation: the 3-10 night getaway, the 11-20 night weight loss retreat, or the 21 night extended stay retreat, you may check in on any day that fits your schedule We do not have a specific start day on any program (unless it is a date-specific discounted stay). The 2019 Season will run until September 30, 2019.
We also take affordability into consideration. From the beginning in 1978 and continuing to this day, our mission has been to provide an affordable wellness retreat that is not out of reach. We are the only top-rated wellness retreat that offers all-inclusive, comprehensive programming at a nightly price average of $250. We are committed to keeping this pricing, but we can only do this if we adhere to our cancellation policies.
This commitment takes planning and preparation for your stay. Therefore, cancellations, reschedules, etc. can put a encumbrance on our programming and retreats. Below is a modest set of cancellation guidelines. We understand that anything can happen, but in order to keep our prices affordable to all and not put a strain on our program, we have to have a set of procedures for cancellations. We find ours to be the fairest set of cancellation guidelines in the wellness retreat industry.
Changes to reservation:
If a special promotion is used at booking and the reservation is changed, the regular rate of the room will be charged.
$300 deposit for stays under 20 nights:
Three – twenty night retreats require a $300 deposit. The balance of your bill will be due at the end of your stay. For your convenience, your deposit is fully refundable, minus a $75 processing fee (per person) if cancellation is received more than 14 days prior to arrival. If for any reason, your travel plans need to change after the 14 day window, the $300 deposit is forfeited. In the event of an early checkout, your deposit is applied to the cancelled night(s).
$1000 deposit for 21 night retreats:
Twenty-one night retreats require a $1,000 deposit. The balance of your bill will be due at the end of your stay. For your convenience, your deposit is fully refundable, minus a $275 processing fee (per person) if cancellation is received more than 14 days prior to arrival. If for any reason, your travel plans need to change after the 14 day window, the $1,000 deposit is forfeited. In the event of an early checkout, your deposit is applied to the cancelled night(s)
Special prepaid promotions have different cancellation policy:
Any reservation that is booked for a special that is pre-paid, the guest will receive a 50% refund if the cancellation is received 14 days prior to arrival. Cancellations received within 7 days of arrival, the guest will receive a 25 % refund. Cancellations received less than 7 days of arrival or for a no show, the amount will be forfeited. There is no refund for and early check out.
Please note: We do not accept gift cards or coupons from any travel or spa related websites.
All transactions will be conducted on a secure server.
If you do not wish to use your credit card online, please call us at (802)-353-2954 and we will take the information over the phone.